FAQ

HOW DO I PROCEED THROUGH THE CHECKOUT PROCESS?

Once you have finished adding items to your Cart, simply click the big “Check Out” button on the Shopping cart page and we will guide you through the checkout process.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Paypal, And All Credit Cards and Debit Cards. If you don't have Paypal account but still want to pay via Paypal Express check this video.

IS MY PERSONAL INFORMATION SAFE?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

DO YOU SHIP INTERNATIONALLY? WHAT ARE THE SHIPPING COSTS?

Yes, we ship to over 128 countries! and shipping costs depend on the product and your geographic location. Usually, we offer Free Shipping!

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Order processing time takes 3-5 business days before shipment. Deliveries for most orders will arrive within 10 to 21 days! High demand items may take a bit longer. For more details please consult our Shipping Page

WHAT IS THE PAYMENT CURRENCY?

For your convenience, we convert the currency to your local currency until checkout, then our shop currency is converted back to USD and processed.

MY ORDER HAS NOT ARRIVED YET AND IT'S PASSED DELIVERY TIME ALREADY!

We do our best to process and ship fast. If the items do not arrive within 30 days upon ordering, we can help reship your order or refund your order. Please note that on holidays delivery might take longer than usual so we ask you to be a bit more patient.

I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?

Keep in mind that an order for multiple items may ship from separate factory warehouses. All items will arrive within the Estimated Delivery time frame mentioned earlier.

WHAT ABOUT POSSIBLE CUSTOMS FEES?

We are not responsible for any customs fees once the items have shipped. Each country has it’s own customs and import laws and we are not able to circumvent these. This means that customs might be applied to your order. Any charge that occurs will be on your account.
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